1. Ordering, payment & order confirmation
Ordering
1.1 Kindly email us your order form using the format provided here. An invoice would be issued within 12 hours to your email account.
Payments
1.2 We accept POSB/DBS/UOB ibanking & ATM transfers (kindly keep the transaction receipt for verificiation purposes).
Order Confirmation
1.3 Orders are confirmed once you have reverted with your payment details. Do track your order status here. Items takes approximately 2 weeks to arrive.
An email would be sent to you personally once orders has been placed.
2. Shipping Information (Delivery time & Charges)
Meetups & Self Collection
Done daily at Aljunied MRT from 10am - 10pm. Kraft Paperbags would be provided.Would contact via SMS to arrange. Highly recommended to prevent lost mail.
Normal Postage
1 item - SGD 1.50
2 items - SGD 2.00
3 items - SGD 2.50
4 items - SGD 3.35
1 bag or 1 pair of shoes - SGD 2.55
Arrives within 3-5 days usually. No tracking number. More information here.
Thriftwill is not responsible & accountable for any lost mail once it is in transit with Singpost.
Registered Postage
Additional SGD 2.24 on top of normal postage charges. Maximum weight of 2kg.
Comes with a tracking number. Arrives within 3-5 days. More information here.
A.M mail letterbox
Flat rate of SGD 2.70. Able to fit in 1 light weight apparel/accessory. No shoes/bags/bulky apparels.
No tracking number. Arrives within 11 am, the next working day. More information here.
Smarpac
Flat rate of SGD 4.70. Able to fit in 3-4 light apparels. No shoes/bags/bulky apparels.
Comes with a tracking number. Arrives within 3-5 days. More information here.
